Less downtime
Issues are caught and resolved early, so your team keeps working instead of waiting on IT.
Managed IT support that keeps your business running
Netbus provides managed IT support for small businesses in Enfield and across London. A secure monitoring agent (RMM) on every PC and server lets us maintain and protect your IT 24/7 — providing remote IT support that fixes issues before they cause downtime.
24/7 monitoringAutomated patchingPredictable monthly cost
Netbus monitoring
SRV-ESTATE01Hyper-V host · 2 VMsup 88dHealthy
SQL-PRACTICEPractice management DBCPU 23%Healthy
FW-EDGEFirewall · firmware current0 threatsHealthy
STAFF-PC07Windows 11 · restart pendingpatch 14/14Patched
STAFF-PC02Windows 11 · AV signatures2h staleAttention
CLOUD-BACKUPOff-site replicationlast 03:41Backed up
14Patches applied
1Alert open
0Downtime
The basics
What does managed IT support include?
Managed IT support means Netbus looks after your systems continuously instead of waiting for something to break. The technology behind it is called RMM — Remote Monitoring and Management: a small, secure agent runs on each device and reports on health, security and performance.
Instead of waiting for something to break, we see the warning signs first and act on them — keeping your small business IT system reliable, secure and up to date.
Included in the monthly service
Proactive IT, handled for you
- Server & PC health monitoring
- Windows & app security patching
- Backup & antivirus checks
- Remote issue resolution
- Monthly health reporting
- Priority support from a named engineer
Why it matters
What managed IT support delivers
Enterprise-style IT management, sized and priced for small businesses and home offices.
Stronger security
Automated patching and monitoring keep systems protected against the latest threats.
Predictable costs
A simple monthly fee for proactive management — no surprise bills for preventable problems.
Faster response
Because we already have visibility of your systems, we act the moment something needs attention.
Clear reporting
Straightforward monthly reports show system health, updates applied and work carried out.
One partner
Netbus manages the monitoring and handles the fixes — a single, trusted point of contact.
How it works
From setup to ongoing management in four steps
Review
We review your PCs, servers and network to understand what needs monitoring and protecting.
Deploy agents
Lightweight, secure agents are installed on each device with no disruption to your team.
Monitor & patch
We monitor health 24/7 and apply security updates and patches automatically on schedule.
Resolve & report
Alerts trigger remote fixes, and you receive clear monthly reports on everything we've done.
What we monitor
Complete visibility of your IT system
RMM covers every part of the setup that keeps your business running — combined with our PC/server setup & management so the whole system is looked after in one place.
Servers & VMs
Uptime, services, event logs, hardware health.
Desktops & laptops
Performance, restarts, disk space, user issues.
Updates & antivirus
Windows and app patches, AV status and threats.
Backup checks
Every backup job verified — every day.
Managed IT FAQs
Managed IT support questions
What is managed IT support?
Managed IT support is an ongoing service where Netbus monitors, maintains and supports your IT for a fixed monthly fee, instead of you calling someone only when things break. It includes 24/7 monitoring, patching, backup checks and remote IT support for your team.
What does RMM stand for?
RMM stands for Remote Monitoring and Management. It is a way for an IT provider to monitor and maintain your PCs, servers and network devices remotely using lightweight software agents.
How does remote monitoring and management work?
Netbus installs a small, secure agent on each device. It continuously reports on system health, security and performance. When something goes wrong — or is about to — we are alerted and can fix it remotely, often before you notice a problem.
Is managed IT support suitable for small businesses?
Yes. It is ideal for small businesses and home offices without an internal IT team — proactive, enterprise-style IT management at a predictable monthly cost. Netbus provides managed IT services across Enfield, North London and remotely UK-wide.
Does RMM include security patching?
Yes. Automated patch management and security updates for Windows and common applications are a core part of our RMM service, helping keep your systems protected and compliant.
Will RMM slow down my computers?
No. The monitoring agent is lightweight and runs quietly in the background with minimal impact on performance.
Can you see what we are doing on our computers?
No. The agent reports on system health — disk space, updates, antivirus status, backups, performance — not on what you are typing or browsing. Remote access to a screen only happens with your permission during a support session.
Get started
Put your IT on autopilot
Managed IT support and remote monitoring for small businesses in Enfield and North London — with remote IT support anywhere in the UK.