PC/Server setup & management
Design, installation, migration, security configuration, performance tuning and maintenance for servers and PCs.
- Physical & virtual environments
- User access & security setup
- Monitoring & updates
Services
Support that keeps your business running smoothly
From day-to-day troubleshooting to full infrastructure setup, Netbus delivers practical support that reduces downtime and improves reliability — and manages it all with proactive RMM monitoring.
What Netbus provides
Complete support across your essential systems
Choose one-off help, project support or a proactive ongoing service — whatever your organisation needs.
Networking & Wi-Fi
Reliable office networking with secure wired and wireless connectivity for staff, devices and shared resources.
- Routers, switches & VLANs
- Wireless coverage improvements
- Troubleshooting & performance
Backup & recovery
Backup systems designed to protect important data and speed up recovery after failures or accidental loss.
- Automated backup planning
- Off-site & local options
- Recovery guidance
RMM — remote monitoring
24/7 monitoring, automated patching and proactive fixes that keep systems healthy and secure.
- Server & PC monitoring
- Automated security patching
- Monthly health reporting
General & emergency IT support
Fast, friendly help for everyday issues and urgent outages, remotely or onsite across North London.
- Remote & onsite support
- Email, printer & software fixes
- Urgent response for outages
Microsoft 365 & cybersecurity
Email, collaboration and security setup that keeps your team productive and your data protected.
- Microsoft 365 & email
- Antivirus & security setup
- Secure user access
PC/Server setup & management
What we set up and manage for you
From the router to the rack, Netbus installs, configures and maintains every part of your small business IT system — then keeps it monitored and up to date.
Small business & home office setup
We set up your IT system — and keep it running
We help small businesses, home offices and growing teams build reliable IT from day one, then remain your trusted first point of contact for everything that follows.
Internet & connectivity
Wi-Fi & network setup
Microsoft 365 & email
Device setup & user support
Backups & recovery
Cybersecurity & RMM
How work is delivered
A straightforward process from first call to completed fix
Assess the issue
We understand the problem, your setup and how urgently it affects your day-to-day work.
Recommend the approach
You get a clear plan, realistic advice and practical next steps without jargon or overselling.
Fix, install or improve
Support, setup or infrastructure work delivered with reliability and usability in mind.
Support after completion
Follow-up assistance and optional RMM monitoring so nothing is left unfinished.
FAQ
Frequently asked questions
Answers to common questions about our IT support services.
Do you provide emergency IT support?
Yes — we offer urgent troubleshooting for outages, server failures, network issues and critical business disruptions. For urgent support, call us directly.
Do you help with new business and home office IT setups?
Yes — we set up reliable IT systems from day one, including internet, Wi-Fi, Microsoft 365, email, devices, backups, cybersecurity and ongoing support.
Do you offer remote IT support?
Yes — many issues are resolved remotely, including software problems, Microsoft 365, printer issues, email problems and user troubleshooting.
Can you support small businesses without an internal IT team?
Absolutely. Many clients rely on Netbus as their outsourced IT department for ongoing support, maintenance and advice.
Do you provide onsite visits?
Yes — we provide both remote and onsite support depending on the issue, urgency and your requirements.
What areas do you cover?
We support businesses across London and surrounding areas, with local onsite visits and remote support available nationwide.
Do you help with server setup and maintenance?
Yes — we support physical and virtual servers, including setup, upgrades, maintenance, monitoring, backup and recovery planning.
Can you improve office network performance?
Yes — we help with network upgrades, Wi-Fi, cabling, switch configuration, firewall setup and overall reliability.
Do you provide backup and disaster recovery?
Yes — we protect critical data with backup systems, cloud backups, disaster recovery planning and business continuity.
Is support available for one-off issues?
Yes — we offer both one-off support and ongoing managed IT services depending on what your business needs.
Get in touch
Let's talk about your IT
Tell us what you need and we'll recommend the right setup, support or managed service for your business.